Get the answers you need, whenever you need them

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Shopper

Make every interaction count towards a purchase

Explore shopper behaviours, understand the path to purchase or deep dive into the end-to-end experience.

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Customer Experience

Prioritise the improvements that matter most

Discover how your customers feel about and experience your products and services and identify important improvements.

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Occasions

Grow your brand’s share of a particular occasion

Understand the when, where, who, why, what and how of an occasion and the underlying motivations and contextual factors behind it.

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Category Exploration

Increase sales of your product or service

Understand motivations, frustrations and unmet needs in relation to a specific category, product or service.

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Innovation

Choose the best direction for your development

Assess reactions to an idea, a concept or a product and measure the appeal among your audience and the likelihood of adoption.

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Brand

Grow your brand’s share of the market

Measure your brand’s health and positioning by exploring its values, its competitive edge and its performance across the funnel.

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Communication

Get more ROI out of your campaigns

Guide creative direction by testing key messages, tone of voice and visual resonance.

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Trends & Topics

Hone your messaging to
engage with your audience

Learn how people define and engage with certain trends and topics and identify the ways in which your brand can leverage this.

As easy as 1, 2, 3
SBX conversational survey about Apple
number 2

Launch a conversational survey with our community or yours

To capture richer insights, SBX will launch a survey with closed-text and open-text questions. However, it will then go one step further by optimising its follow-ups in real time based on what the participant has shared. This qualitative approach provides the depth of a 121 interview at the scale of a survey, making it easier to capture the ‘why’ behind the ‘what’ in people’s own, unbiased words.

SBX Direct: Survey is sent to your own customer base through our white label web link.

SBX Community: Survey is sent to our global community in 70 markets through our mobile app.

Where quality meets quantity

Traditional market research is robust, but it’s also slow, costly and cumbersome. On the flip side, many of the new AI-led challengers are fast, but lack the expertise needed to deliver quality insights. SBX is combining industry experience with innovation to deliver quality and quantity.

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No more painful processes.

No need to spend hours writing a brief, a questionnaire or a report. SBX will do this for you using best-in-class market research principles, so you can spend less time on admin and more time on action.

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No more unanswered questions.

SBX makes high quality research accessible in as little as 48 hours and for a fifth of the price, meaning you can go back again and again to get the answers you need, whenever you need them.

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No more compromises.

No need to choose between quant and qual, between speed and detail, or between one market and another. Now you can get the numbers and the nuance across 70 markets. All in a single tool.

Success story

Growing market shares in new territories among Gen Z consumers

Use case: Innovation
Category: Beverages

We know juice-based drinks are popular amongst the Teen/Gen-Z group, but we want to find out more about their needs in their own words. What I really liked about SBX was that they provide qualitative research at a quantitative scale. This is really valuable because it answers the "why?” rather than just the “what?.”

- Senior Insights Manager,
leading soft-drinks company

Read the full story

Success story

Optimising our communication strategy for a new TV series

Use case: Marketing
Category: Media

The immediacy and depth of insights allowed us to fine-tune our messaging in record time. The authenticity of consumer feedback, combined with robust qualitative and quantitative data, enabled us to showcase how we can resonate with new audiences and secure critical distribution deals.”

- Vice President of Research EMEA,
global entertainment company

Read the full story

Success story

Aligning our brand to the true meaning of womanhood

Use case: Brand
Category: Beauty

This is super! We collected all of this data in just 5 days... Not only did we collect the data in that time, but we also have actionable insights to use. It's really cool.  I hope this will be the beginning of a new and modern approach to market research, because this is really what we need to make the right decisions.”

- Director of Insights,
global personal care company

Read the full story

Success story

Boosting sales of our espresso machines amongst a niche audience

Use case: Shopper
Category: Home Appliances

There were no risks at all going with this solution. Based on the capabilities of the tool and the team, we were sure you would be able to deliver exactly what we needed. The insights are top notch. I have already shared them across the business, so we can feed them into our strategy moving forward.”

- Senior Commercial Insights Manager, leading coffee machine manufacturer

Read the full story

Catch up on the latest resources

Whitepaper
Trends
The Past, The Present & The Possible: 2024 Customer Trends
Download
Newsletter
Consumer insights
Traditional or trend-itional: The reality of real-time marketing
Read now
Blog article
Thought leadership
How the role of the market researcher is evolving
Read now
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Pioneers in conversational research

At Streetbees, we bring together human expertise, the latest technology and a global community to make top quality insights more accessible to organisations like yours.

mrs award 2024 finalist best data solution
national technology award 2024 shortlist
mrs awards 2022 winner innovation in data analytics
computing magazine technology product awards 2021 ai product of the year
world economic forum technology pioneers 2020
mrs awards 2018 best innovation winner
2015

Streetbees was founded, pioneering open-text conversations at scale through its Whatsapp-style app and natural language processing capabilities

2017

After supporting some of the world’s leading brands, Streetbees raised £7 million in Series A funding and launched its ‘always on’ demand tracking solution

2018

Streetbees won the MRS Best Innovation award

2019

Streetbees was included in The Telegraph's Tech Hot 100 and Deloitte's Fast 50 lists

2020

Streetbees raised £40 million in Series B funding, and won the World Economic Forum’s Technology Pioneers award

2021

Streetbees won the AI Product of the Year award from Computing Magazine

2022

Streetbees was included in the Artificial Intelligence Top 50 list from Beauhurst and won the MRS Best Innovation in Data Analytics award

2023

Streetbees combined its years of expertise with the latest developments in LLMs to create SBX, an agile insights tool set to bring market research into the modern era

2024

SBX was shortlisted for Data and Analytics Project of the Year, Data-Driven Product of the Year and Artificial intelligence Innovation of the Year at The National Technology Awards and for Best Data Solution at the MRS Awards. Streetbees was ranked #6 on J.P. Morgan's list of leading women-powered businesses in the UK in the Application Software sector

Over a decade of experience

These numbers are still growing and so are the companies that continue to work with us!

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35m+

Unique conversations captured

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3k+

Projects delivered

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185

of the world’s leading organisations empowered

Access over 10 million engaged participants across the globe

Conversations can be captured in 85 languages

SBX global community of bees

Our community love using our mobile app...

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Industry 
benchmark
Drop off rate
(% users not completing)
8%
40%
Rejection rate / fraud
(% data discarded)
15%
38%
Average word count
Average word count
47
5
...giving it  93,012  five star reviews
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Interested in becoming a bee?

Learn more
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Still curious?

See SBX in action

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